Terms and Conditions

Last Updated: October 2024

Introduction

These Terms and Conditions govern your use of neuralacay's website and participation in our training programmes. By accessing our services, you agree to be bound by these terms. Please read them carefully before registering for any programme or using our website.

If you do not agree with these terms, please do not access our website or register for our programmes.

1. Definitions

  • "neuralacay," "we," "us," or "our" refers to neuralacay, a training provider registered in Singapore
  • "Services" refers to training programmes, workshops, and educational content provided by neuralacay
  • "User," "you," or "participant" means any person accessing our website or participating in our programmes
  • "Programme" refers to any training course, workshop, or educational offering provided by neuralacay
  • "Content" includes all text, images, code, materials, and resources provided through our services

2. Eligibility and Registration

2.1 Age Requirement

Our services are intended for individuals aged 18 years and above. By registering for our programmes, you confirm that you meet this age requirement.

2.2 Account Registration

When registering for programmes, you must:

  • Provide accurate and complete information
  • Maintain the confidentiality of your account credentials
  • Update information promptly if it changes
  • Accept responsibility for all activities under your account

3. Programme Enrollment

3.1 Enrollment Process

Programme enrollment requires:

  • Completion of registration form with accurate information
  • Payment of applicable programme fees
  • Acceptance of these terms and conditions
  • Meeting any specified prerequisites or requirements

3.2 Programme Attendance

Participants are expected to:

  • Attend scheduled sessions punctually
  • Complete assigned exercises and projects
  • Engage professionally with instructors and fellow participants
  • Use provided resources responsibly and appropriately

4. Payment Terms

4.1 Programme Fees

All programme fees are stated in Singapore Dollars (SGD) and must be paid in full before programme commencement unless alternative payment arrangements have been agreed in writing.

4.2 Cancellation and Refund Policy

Cancellation requests must be submitted in writing:

  • More than 14 days before programme start: Full refund minus SGD 100 administrative fee
  • 7-14 days before programme start: 50% refund of programme fees
  • Less than 7 days before programme start: No refund available
  • After programme commencement: No refund under any circumstances

5. Intellectual Property Rights

5.1 Our Content

All training materials, curriculum, code examples, documentation, and other content provided by neuralacay remain our exclusive property.

5.2 Limited License

Participants are granted a limited, non-exclusive, non-transferable license to:

  • Access and use programme materials for personal learning purposes
  • Download materials provided for the specific programme enrolled
  • Reference materials in professional work subject to attribution requirements

5.3 Prohibited Uses

Participants may not:

  • Reproduce or redistribute programme materials without written permission
  • Use materials to create competing training programmes
  • Share account credentials or access with non-participants
  • Remove copyright notices or proprietary markings

6. User Conduct

6.1 Acceptable Use

Users must:

  • Comply with all applicable laws and regulations
  • Respect other participants and instructors
  • Maintain professional behavior during all interactions
  • Use computational resources responsibly and ethically

6.2 Prohibited Activities

Users may not:

  • Engage in academic dishonesty or plagiarism
  • Harass, intimidate, or discriminate against others
  • Disrupt programme delivery or learning environment
  • Attempt to access unauthorized systems or data

7. Disclaimers and Limitations

7.1 Service Availability

Services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted access to training materials or computational resources.

7.2 Learning Outcomes

Programme completion does not constitute employment services. Skill development and career advancement depend on individual effort, aptitude, and market conditions.

7.3 Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the programme fees paid
  • We are not liable for indirect, consequential, or incidental damages
  • We do not warrant specific employment or income outcomes

8. Termination

8.1 By Participants

Participants may withdraw from programmes subject to the cancellation and refund policy outlined in Section 4.

8.2 By neuralacay

We reserve the right to terminate user access or programme participation for:

  • Violation of these terms and conditions
  • Disruptive behavior affecting other participants
  • Non-payment of programme fees

9. Dispute Resolution

In the event of disputes, parties agree to first attempt informal resolution through direct communication with neuralacay management.

These terms are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of Singapore courts.

10. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Material changes will be communicated to registered participants via email.

Continued use of our services after changes constitutes acceptance of modified terms.

11. Contact Information

For questions about these terms or our services, please contact:

neuralacay

77 Robinson Road, Robinson 77

Singapore 068896

Phone: +65 6392 4817

Email: [email protected]